Frequently Asked Questions

Everything You Need to Know About Selling Gold, Silver, and More.

General Questions

Who are GTA Gold Buyers?

We are trusted and registered gold, silver, and platinum buyers based in Ontario, Canada. With convenient store locations across ontario, we specialize in buying a wide range of precious metals and jewelry

Do I need an appointment to visit?

No appointment is necessary! We welcome walk-ins at all our store locations.

What types of items do you buy?

We buy a wide variety of precious items, including: Gold (any karat), Silver, Platinum, Gold Jewellery, Gold Rings, Gold Coins, Gold Bullion, Dental Gold, Gold Watches, Silver Coins, Silverware / Sterling Cutlery, Scrap or broken gold and silver.

What documents do I need to bring?

To sell your items, please bring a valid government-issued photo ID such as a driver’s license, passport, or Ontario ID card. This is required to comply with provincial regulations.

Selling Process

How does the selling process work?

Our process is simple and stress-free: Walk into any of our locations with your items, Our experts will assess your items on the spot using transparent methods, Accept our offer and receive cash, e-transfer, or cheque immediately.

Do you offer quotes online or by phone?

Yes, you can get a free online quote or call us to receive a rough estimate. However, final offers are only made after an in-person evaluation.

How is the value of my gold/silver determined?

We determine the value based on: Weight of the item (measured in grams), Purity (karat level or metal content), and Live market prices of gold, silver, or platinum at the time of sale

We use calibrated scales and test kits to ensure accuracy and transparency.

What if I change my mind after getting a quote?

No problem! Getting a quote is completely free and non-obligatory. You’re never pressured to sell. We respect your decision at every step.

Payments & Pricing

How do you pay customers?

We offer flexible payment options: Instant Cash, E-transfer, and Cheque.

You choose the method that suits you best.

How do your prices compare to pawn shops or jewelry stores?

Our prices are typically higher than pawn shops and jewelry stores because we base our offers on real-time precious metal markets—not resale value. We’re here to help you get the maximum value for your items.

Do you charge any hidden fees or deductions?

Absolutely not. Our evaluations are 100% free, and we never charge hidden fees, testing costs, or commissions. The price we quote is the amount you receive.

Security & Trust

Is the gold testing process done in front of me?

Yes. We perform all tests in your presence using professional equipment and explain every step so you know exactly how we arrive at the value.

Are you a registered gold buyer in Ontario?

Yes, we are a registered and legally compliant gold buyer, operating under all provincial regulations for precious metal purchasing.

Is it safe to sell my items to you?

Yes, we are a licensed and reputable gold buyer in Ontario. We use secure processes and operate in clean, professional environments to ensure your comfort and safety.

Specific Items

Can I sell broken or scrap gold?

Yes! We accept broken, damaged, tangled, or scrap gold. We evaluate it based on weight and karat, just like any other item.

Do you buy gold dental crowns or fillings?

Yes, we buy dental gold, including crowns, bridges, and fillings. The value is based on gold content and weight.

Can I sell watches with gold parts or just gold cases?

Yes, we buy watches that contain real gold parts, cases, or bracelets. Even if it’s not working, it still may have value based on the metal.

Do you accept gold-plated or fake jewelry?

We do not buy gold-plated or fake (costume) jewelry. Our experts will test your items to verify if they contain real gold, silver, or platinum.

Do you buy silverware or sterling cutlery?

Yes, we accept sterling silver flatware, utensils, and antique silverware. Look for markings like “Sterling” or “.925” to confirm its authenticity.

Contact & Support

How can I contact you?

You can reach us by:

Phone: [Insert Number]
Email: info@gtagoldbuyers.com

We’re happy to answer any questions you have!

What are your business hours?

We’re open 6 days a week:

Monday to Saturday: 10:00 AM – 6:00 PM
Sunday: Closed
Check each store’s page for location-specific hours.

Ready to Sell? Visit One of Our Stores Today!

Walk in with your gold, walk out with cash. No appointments required.

We are GTA’s trusted gold buyers, offering top payouts for gold, silver, and platinum. Transparent & hassle-free service!”